How long can I return a product?
You can return your product within 3 working days. Of course, the product should still be unused or unused.
Will I be charged for a return?
- Dispensing with us in Dietikon: none
- Parcel shipping: CHF 7.-
In the following cases, the postage costs will be covered by Coolstyle:
- Receipt of a different product than ordered
- Incorrect product information in the online store
- Receipt of a product not ordered
- Receiving an incomplete product
How can I initiate a return?
- Return by mail or Whatsapp to register with us.
- Indicate reason for return and condition of packaging
- Specify how you want to return the product
- Post return
- As soon as we receive your goods, they will be checked and a possible refund will be initiated.